Presidents Club FAQ
Welcome, Presidents Club members!
AT THE HOLLYWOOD PANTAGES
Make your night at the theatre complete by visiting our VIP Lounge, located just off the main lobby. When facing the west staircase, the entrance is on your left. The lounge staff will be expecting you and your party on your ticketed performance; simply give your name for admittance. Unfortunately, other guests cannot be accommodated.
AT THE DOLBY THEATRE
Presidents Club members enjoy access to the private Dolby Lounge, on Lobby Level 1 near the main staircase. The lounge staff will be expecting you and your party on your ticketed performance; simply give your name for admittance. Unfortunately, other guests cannot be accommodated.
Our VIP Lounges feature private restrooms.
Presidents Club members enjoy priority seating in the first twelve rows of the center section of the orchestra.
Exchanges and Additional Tickets
To request an exchange or additional tickets, email [email protected]. Exchanges and additional tickets are currently available for most shows. Tootsie, Pretty Woman, and Moulin Rouge! will be available later in 2021.
- Include your preferred date and time and two alternate dates and times with your request.
- Seats will be in the Presidents Club section (first 12 rows of the center orchestra) as close as possible to your membership seats.
- Exchange requests must be received at least 48 hours before the date and time on your tickets.
- Tickets may not be exchanged from one production to another.
- Star members may request 2 or 4 tickets per presentation. Director and Producer members may request up to 8 tickets per presentation.
- All exchanges and additional tickets are subject to availability.
Up to 4 hours prior to your performance, email [email protected] to return your tickets for a tax-deductible donation to the American Corporation of the Arts. A donation receipt for tax purposes will be provided.
STAR memberships include:
- 2 or 4 season ticket packages in the first 12 rows of the center orchestra.
- Tickets include access to the VIP Lounge with private restrooms and complimentary beer, wine, and hors d'oeuvres.
- Your name listed on lobby sign.
- Opportunity to purchase additional VIP seats, which include VIP Lounge access.1
DIRECTOR memberships include the above, plus:
Free souvenir programs.2
Opportunity to purchase priority seats for Nederlander theatrical and concert presentations worldwide.3
Invitation to Opening Night cast parties.2
PRODUCER memberships include all of the above, plus:
- 2 or 4 free VIP tickets to a New York show at a Nederlander Theatre on Broadway.2
- Dinner for 2 or 4 at selected restaurants prior to two Broadway in Hollywood performances.
- Signed collectible cast posters to selected shows.2
- 10 additional complimentary best-available tickets to a performance of a Broadway in Hollywood season presentation.2
1 Certain restrictions and a handling charge will apply. There is a limit of 2 or 4 tickets per presentation for Star members, and a limit of 8 tickets per presentation for Director and Producer members.
2 Subject to availability and at the discretion of show producers.
3 Certain restrictions and a handling charge will apply. Limit of 2 or 4 tickets per presentation. For a list of Nederlander venues, please visit Nederlander.com/venues.
Please visit our Accessibility page for more information.
If you have questions about your tickets on the day of your performance, please visit the box office for assistance.
Terms & Conditions
Click here to view our Broadway in Hollywood Terms and Conditions.