ENGAGEMENT RESCHEDULED - NEW DATES ANNOUNCED

April 9, 2020 - 12:00 p.m. (PT): We are pleased to announce that THE ILLUSIONISTS, originally scheduled to play April 14 - 19, 2020 has been  rescheduled to January 12th - 17th, 2021 at the Dolby Theatre.

WHAT DOES THAT MEAN FOR AFFECTED TICKET HOLDERS?

In what theatre will THE ILLUSIONISTS Play?

The show will continue to play at the Dolby Theatre.

What is my new performance date?

For all patrons currently holding tickets for THE ILLUSIONISTS at the Dolby Theatre, below is a chart which provides your updated performance information:

 
My Original Performance Date: My NEW Performance Date:
Tuesday, April 14, 2020 at 8pm Tuesday, January 12, 2021 at 8pm
Wednesday, April 15, 2020 at 8pm Wednesday, January 13, 2021 at 8pm
Thursday, April 16, 2020 at 8pm Thursday, January 14, 2021 at 8pm
Friday, April 17, 2020 at 8pm Friday, January 15, 2021 at 8pm
Saturday, April 18, 2020 at 2pm Saturday, January 16, 2021 at 2pm
Saturday, April 18, 2020 at 8pm Saturday, January 16, 2021 at 8pm
Sunday, April 19, 2020 at 1pm Sunday, January 17, 2021 at 1pm
Sunday, April 19, 2020 at 6:30pm Sunday, January 17, 2021 at 6:30pm

If you have any questions, click an option below to send an email:

Please understand, our response will likely be delayed.

Will I receive tickets with the new dates?

No, the tickets currently in hand will be valid on the new date for the same locations.

I’ve already added the tickets to my Wallet, what do I do?

Mobile tickets placed in wallets for both Apple and Android phones should automatically update. You are also welcome, if you choose, to delete the existing tickets in your wallet, and reload your updated tickets. Season ticket holders can download them from Account Manager and those with individual tickets can Download from Ticketmaster.

How do I submit a question about my tickets or the new performance dates?

If you have any questions, click an option below to send an email:

Please understand, our response will likely be delayed.

What if I cannot attend my newly scheduled performance in January 2021?

If you are unable to attend in January 2021, and would prefer a refund, this option is visible under the event in your Ticketmaster account. If you have any additional questions, or require additional assistance, please  CLICK HERE to send us an email. We will reply to you as quickly as possible.   

Can I call the season ticket office or visit the theatre box offices?

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Office will be closed until further notice.

If you have any questions, feel free to email us by clicking here and please understand our response may be delayed as we anticipate processing many requests during this time.