Seat Exchanges

EXCHANGES ARE CURRENTLY AVAILABLE FOR 2019-20 SHOWS, WHICH INCLUDE:

  • THE BAND'S VISIT (Dolby Theatre)
  • Lerner & Loewe's MY FAIR LADY (Dolby Theatre)
  • MEAN GIRLS (Hollywood Pantages Theatre)

Exchanges and additional tickets for your 2020-21 Season shows will be available in early 2021.  Please watch your email for more information at a later date.

PLEASE NOTE: 

  • Exchanges are FREE online.
  • The Hollywood Pantages and Dolby Theatres are not currently able to process in-person exchanges.
  • Exchanges are on a best available basis and may not be available on your desired performance date or in your desired seating area.
  • Downgrades are not refundable.
  • Exchanging into a weekend or holiday performances may incur an additional charge.
  • Tickets may not be exchanged from one production to another.

​EXCHANGE REQUESTS MUST BE RECEIVED AT LEAST 48 HOURS BEFORE THE DATE AND TIME PRINTED ON YOUR TICKETS

Online (Desktop Only)

NEW - Pick your exact seat locations FREE OF CHARGE*.

1. Log into your Broadway in Hollywood Account via desktop or laptop computer.

PLEASE NOTE:  CHOOSING EXACT SEATS ONLINE REQUIRES A DESKTOP OR LAPTOP COMPUTER WITH THE LATEST VERSION OF ADOBE FLASH.   (The seat map does not function on tablets or mobile devices.)  
TO MAKE YOUR ONLINE EXCHANGE GO SMOOTHLY, CLICK HERE TO DOWNLOAD FLASH.

2. Click on the show tickets you wish to exchange

3. Click on the 3 dots in the upper right corner to reveal and select “Exchange” to complete your transaction.

*Exchanges are free online.

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Once you have logged into account manager, select your desired event, and click MORE for the option to exchange tickets. See above example.

By Phone

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice. Exchanges are FREE online.

In Person

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice. Exchanges are FREE online.

Purchase Additional Tickets

CLICK HERE to purchase Additional Tickets

Don't Wish to Exchange?

DON'T WISH TO EXCHANGE? THERE ARE OTHER OPTIONS:

1. Forward to a Friend

Log into your account and select TRANSFER. You'll need the recipient's email address. Be sure to alert this lucky person to watch out for a notification from Ticketmaster.

2. Donate

You may donate your tickets up to 1 hour prior to your performance for a tax-deductible donation to American Corporation for the Arts. To donate, contact us via email. Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice.

Questions or concerns? EMail the Season Ticket Office.

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice.