Seat Exchanges

​SEAT EXCHANGES

EXCHANGE REQUESTS MUST BE RECEIVED AT LEAST 48 HOURS BEFORE THE DATE AND TIME PRINTED ON YOUR TICKETS.

PLEASE NOTE: 

  • Exchanges are FREE online.
  • The Hollywood Pantages and Dolby Theatres are not currently able to process in-person exchanges.
  • Exchanges are on a best available basis and may not be available on your desired performance date or in your desired seating area.
  • Downgrades are not refundable.
  • Exchanging into a weekend or holiday performances may incur an additional charge.
  • Tickets may not be exchanged from one production to another.
  • Existing credits on Season Ticket Holder accounts may be applied towards new balances or to purchase additional tickets. CLICK HERE for more info.

Online (Desktop Only)

NEW - Pick your exact seat locations FREE OF CHARGE*.

1. Log into your Broadway in Hollywood Account via desktop or laptop computer.

PLEASE NOTE:  CHOOSING EXACT SEATS ONLINE REQUIRES A DESKTOP OR LAPTOP COMPUTER WITH THE LATEST VERSION OF ADOBE FLASH.   (The seat map does not function on tablets or mobile devices.)  
TO MAKE YOUR ONLINE EXCHANGE GO SMOOTHLY, CLICK HERE TO DOWNLOAD FLASH.

2. Click on the show tickets you wish to exchange

3. Click on the 3 dots in the upper right corner to reveal and select “Exchange” to complete your transaction.

*Exchanges are free online.

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Once you have logged into account manager, select your desired event, and click MORE for the option to exchange tickets. See above example.

By Phone

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice. Exchanges are FREE online.

In Person

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice. Exchanges are FREE online.

Purchase Additional Tickets

CLICK HERE to purchase Additional Tickets

Using Account Credit for Purchases

CLICK HERE for a step-by-step guide on using credit on your Season Ticket Holder account for purchases.

Don't Wish to Exchange?

DON'T WISH TO EXCHANGE? THERE ARE OTHER OPTIONS:

1. Forward to a Friend

Log into your account and select TRANSFER. You'll need the recipient's email address. Be sure to alert this lucky person to watch out for a notification from Ticketmaster.

2. Resell

Season Ticket Holders can post their season tickets to sell quickly and securely through their My Account. All tickets posted for sale via My Hollywood Pantages account post directly to TicketsNow.com, a reliable source associated with Ticketmaster.

3. Donate

You may donate your tickets up to 1 hour prior to your performance for a tax-deductible donation to American Corporation for the Arts. To donate, contact us via email. Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice.

Questions or concerns? EMail the Season Ticket Office.

Out of an abundance of caution, the Broadway in Hollywood Season Ticket Office, the Hollywood Pantages Box Office, and the Dolby Theatre Box Offices will be closed until further notice.