Let Us Help You Prepare for Your Visit

Hollywood Pantages Theatre
6233 Hollywood Blvd.
(½ block East of Hollywood & Vine)
Information Hotline: 323-468-1770

There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs.

CLICK HERE for Accessible Services at Hollywood Pantages Theatre.


Patron Policies

Dress Code

There is no dress code at the theatre. Attire should be comfortable and appropriate. 

Policy for Children

All persons entering the theatre, regardless of age, must have a ticket. Children under 5 are not permitted in the theatre unless otherwise noted on individual show pages. Some shows or events do have a different age policy than the standard theatre policy, so please check the show page before you attend.

Late Seating Policy

Patrons not in their seats when the performance begins are subject to a seating hold and will be seated at the discretion of theatre management at an appropriate time during the show.  Seating holds vary by show.  We offer monitors in the lobby for late arriving patrons. 

Outside Food/Drink Policy

We do NOT allow outside food or drink in the theatre. This includes restaurant take-out or leftovers.

Smoking Policy

Smoking (including e-cigarettes), is prohibited in the Hollywood Pantages Theatre. Patrons who wish to smoke at intermission may exit the theatre so as long as they have their ticket stub or e-ticket with them when exiting theatre. Tickets MUST be presented upon re-entry.

Photography and Recording Devices

Cameras, cell phone cameras and any audio/video recording devices are strictly prohibited during the performance.  “Professional” grade cameras are not allowed inside the theatre at any time.  We encourage patrons to take photos in the lobby before, during intermission and after the show.
Please note, that the Photo Policy inside the auditorium will vary depending on the production. Members of our ushering staff will advise as to the specific show policy upon entering the theatre.

Prohibited Items

Items prohibited within the Hollywood Pantages Theatre include, but are not limited to:

  • Weapons (this includes knives, pepper spray, and weapons accompanied by a valid CCW permit)
  • Professional cameras and recording devices
  • Large bags such as suitcases and backpacks (coat and bag checks are not available.)
  • Outside food and drink (this excludes water)
  • Only service animals are allowed inside the theatre




Eating and drinking are not permitted in the auditorium.


Women's Restrooms are located on either side of the lobby and at the top of the stairs on the West side of the Mezzanine. 

Men's Restrooms can be found on the East side of the lobby in both the Orchestra and Mezzanine levels.

A single accessible, all-gender restroom is available on the ground level on the east end of the colonnade, near door 1.

Additionally, accessible restrooms are available in the lower alcove on the east end of the main lobby with the assistance of an electronic lift.

There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs.


Show merchandise sales are based on availability and are at the discretion of the individual shows.


Patron Security

For the protection of our patrons, theatre managers and private security personnel are on duty during all performances.

Bag & Package Policy

Due to increased safety concerns, any bags larger than 12” x 12” x 6” will not be permitted into the theatre.  (Exception: medical equipment bags.)  All bags will be inspected upon arrival.  Please note: The Hollywood Pantages does not provide bag check services, so please plan accordingly.


Do not leave your personal bags unattended while in the theatre.

Emergency Contact During Performances

Our Audience Services Lobby Desk line is available during performance hours and for emergencies only. (323) 468-9691.

Lost & Found

We understand that occasionally items are left behind at the theatre.  We make every effort to reunite lost items with their proper owners. 

Please note that given our performance schedule, it may take 48 hours for us to check and respond.

If you feel you have lost something at the theatre, email LostAndFound@HollywoodPantages.com and provide the following information to ensure a prompt response:

  • date and time of performance
  • exact seating location
  • detailed description of the misplaced item
  • contact information including daytime and evening telephone numbers.