FOR MORE INFORMATION ON AFFECTED PERFORMANCES, CLICK BELOW FOR SHOW-SPECIFIC INFORMATION.

For rescheduled performances - you should have received an email notification regarding tickets for your new dates.

NEW DATES: April 26 - May 15, 2022 at the Dolby Theatre

More Info

NEW DATES: June 15 - July 3, 2022 at the Dolby Theatre

More Info

New Dates: June 30 – September 4, 2022 at the Hollywood Pantages Theatre.

ADDITIONAL INFORMATION

  • Our Broadway in Hollywood SAFE & CLEAN COMMITMENT
  • Digital tickets for the 2021 Season shows are available on your Season Season Ticket Account. CLICK HERE to sign-in to your account.
  • If you have purchased tickets through our Group Sales Department, you will be contacted by a representative with rescheduling & refund options.

HOW TO CONTACT US

Thank you for your patience as we work through this unprecedented time.  If you have any questions about a specific show, feel free to CLICK HERE to email us. Please understand our response may be delayed as we anticipate processing many requests during this time.

Do I need to do anything?

No.  We have made all ticketing changes to your account. No action on your part is required at this time.

That said, you may wish to do the following:

Also, there is NO RENEWAL this year and your seats are secure.  The next renewal will happen some time in late 2021 or 2022 when we announce all new shows.

How can I find out what shows I have?

By visiting MY ACCOUNT.  Log in to find a list of the shows on your schedule along with the date you are attending.

Did I get an Account Credit or a refund for the cancelled shows?

The SpongeBob Musical was cancelled just as the pandemic began and a refund was issued to all ticket holders.

With ALL OTHER CANCELLED shows, you automatically received an account credit with the option to request a refund. LOG IN HERE to see your current account credit balance.

We continue to offer the option to request a refund.  To request a refund click below.

600x120.CreditRefund.jpg

How do I find my balance and use my ACCOUNT CREDIT?

Account Credit is valid until June 30, 2022.  

There is plenty of time to use it.  We will regularly remind you about your account balance and encourage you to apply it to all future purchases, including a future season renewal.  

Season Ticket Holders can CLICK HERE for a guide on how to use account credit.  If you prefer a refund, click below to submit your request.

600x120.CreditRefund.jpg

Does my account credit expire?

Account Credit is valid until June 30, 2022.  

There is plenty of time to use it.  We will regularly remind you about your account balance and encourage you to apply it to all future purchases, including a future season renewal.  

Season Ticket Holders can CLICK HERE for a guide on how to use account credit.  If you prefer a refund, click below to submit your request.

600x120.CreditRefund.jpg

Can I get a REFUND instead of Account Credit?

You may absolutely request a refund of your Account Credit.  Simply click below to fill out the form.

600x120.CreditRefund.jpg

When can I EXCHANGE dates or buy ADDITIONAL tickets?

You will be able to exchange and buy additional tickets later this summer.

When will I receive my tickets?

  • Mobile tickets will be available closer to the start of performances. 
  • Please note:  To reduce person-to-person contact, we’ve implemented mobile-only ticketing.  Paper tickets will no longer be available.  
  • You will be able to exchange and buy additional tickets later this summer.

What about my GROUP tickets?

The Group Sales Dept will reach out to you individually.  

You may also email at Groups@BroadwayInHollywood.com with any questions or concerns.

What SAFETY PRECAUTIONS will be in place at the theatre?

  • Masks will be required for everyone at all times.
  • Air filtration systems have been upgraded.
  • Hand sanitizers have been placed throughout the theatre.  

We’ll continue to update with guidance from the Department of Public Health as we get closer to the start of performances.

CLICK HERE for our SAFE AND CLEAN COMMITMENT.  

I still have questions. How can I reach you?

Email

Phone

  • Season Ticket Office • Mon-Fri | 9am-4pm • (866) 755-2929
  • Group Sales • Mon-Fri | 10:00am-5:00pm • (323) 463-4367

In person

For hours and information for the Hollywood Pantages Box Office and the Dolby Theatre Box Office, please CLICK HERE.